Shipping and returns

  • Deliveries: A standard charge of £2.50 will be applied to all orders. If your item is in stock, we will do our best to despatch your order within 1 - 2 days that you place it.
  • Overseas orders: Sorry but we only accept orders from the United Kingdom
  • Returns and damages policy: If you are not completely satisfied with any of our products, you can return them to us for a refund within 30 days of purchase. Please note that we can only offer refunds for CD-ROMs if they are returned to us unopened and unused. If you have received damaged goods or the incorrect items in your order, we will either offer you a full refund or a replacement. If the error was ours, we will also refund any postage costs you incur. 
  • Under the terms of the 'distance selling regulations', you also have a 7 day cooling off period from the day you receive your order. During this time you can change your mind and cancel your entire order with us. You must contact us inside the 7 day period, in writing (email can be used) to let us know that you want to cancel your order. When all goods have been received, we will be able to issue you with a full refund. Contact us If you wish to speak to us in person, call us 01736 365676 Or use our online contact form, we will get back to you as soon as possible.